Customer Satisfaction

Customer Satisfaction

Your experience with AOM Air Charter

Your satisfaction is at the heart of our commitment. Please take a few minutes to share your experience with AOM Air Charter.
Your feedback helps us to maintain and improve our quality standards.

    01 — Your flight

    02 — Your booking experience


    How would you rate our assistance before your flight?

    Response time to your request

    Availability and responsiveness of your advisor

    Clarity of the information provided

    Clarity and transparency of pricing

    Ease of organizing your trip


    1 = Very dissatisfied    5 = Excellent

    03 — Your experience on board


    Please rate the different aspects of your experience during the flight.

    Flight punctuality

    Welcome and professionalism of the crew

    Comfort on board

    Cleanliness and condition of the aircraft

    Quality of the service on board

    Attention given to your needs


    1 = Very dissatisfied    5 = Excellent

    04 — Safety and confidence

    Feeling of safety during the flight

    Confidence in the crew and AOM

    Quality of the information provided before the flight


    1 = Very dissatisfied    5 = Excellent

    05 — Overall satisfaction


    Overall, how would you rate your experience with AOM Air Charter?


    On a scale of 0 to 10, how likely are you to recommend AOM Air Charter?


    0 = Not at all likely    |    10 = Extremely likely

    06 — Your feedback

    07 — Would you like to be contacted?


    If you would like to discuss your experience with our team, we will be happy to contact you.

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    Home
    About Air Charter
    Management
    Fleet
    News
    Contact us

    Do you need a flight ?

    Request a quote
    Discover AOM Corporate Group